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Swing Case Truck Tool Box

Shipping Policy

  • FREE GROUND SHIPPING, All on-line orders for Swing Case products exceeding $150 are shipped Ground Freight - FedEx Free (Alaska and Hawaii excluded.)
  • Freight to Alaska and Hawaii will be charged at UPS or FedEx on-line estimated rates.
  • All returned merchandise must have a return authorization (RMA) number.
  • Unless the return is due to manufacturer defect or Diversified Products error, the customer is responsible for return shipping costs.
  • A 15% restocking fee applies to all returned SwingCase merchandise, unless an item other than the ordered item arrives in error, in which case, we will send a return shipping label for the incorrect item to be shipped back with, and we will resend the correct item free of charge.
  • To arrange a return, call us toll free 866-314-5427 to receive an RMA number. We will provide a returning merchandise document that is to be inserted into the returning carton. Damaged or used products cannot be returned for a refund. Returned merchandise sent back for a refund must be in as-new, resellable condition. All returned merchandise must be returned within 30 days from date of receipt. Partial order returns do not qualify. Merchandise returned without an RMA number or parcels shipped collect will be refused.
  • Freight and return policy applies to on-line purchases and not fleet purchases, quotes or bids.
  • The original method of payment used to place the order will be credited the purchase price. Please allow up to 7 business days for your bank to process the credit.

Toll Free: 1-866-314-5427

A knowledgeable sales person, ready to help you, is available; 7 AM to 8 PM Mon-Fri and 10 AM to 4 PM Sat & Holidays, Mountain Standard Time

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